Unlock the Bias through Language and Communication Join us April 29th, 10:30 am - 3:30 pm EDT You can receive 0.3 AICI CEUs In this highly informative, interactive and insightful program, you will have the opportunity to define, identify and bring self-awareness to your unconscious bias. Unconscious bias affects everyone and is generally triggered instinctively. Explore and recognize how bias affects you and those around you - and gain the ability to create and implement new techniques and tools to overcome bias.   Agenda: 10:30 - 12:00 noon:  Workshop by Beth Taylor 12:00 noon - 12:45 pm:  Lunch Break 12:45 pm - 2:15 pm:  Workshop by Beth Taylor 2:15 - 2:30:  Break 2:30 - 3:30:  Panel Discussion with specialists on Mental Health, Domestic Violence, Transgender   From this workshop you will be able to: Identify and unlock conscious and unconscious bias related to gender, sexuality, body, age, ethnicity, ability, etc. Identify the different types of bias and describe the correlation between bias, brain and instinct. Recognize how thoughts, emotions and behaviours can influence bias. Incorporate strategies to overcome biases. Empathy is the gateway to improved communication, client/employee engagement, greater sales effectiveness, secondary or add-on revenue, and overall greater satisfaction with work and professional growth. The word empathy has only been around since the late 1930’s, and it’s meaning continues to evolve and grow. When leaders incorporate empathy to influence, impact and motivate, they inadvertently increase the company’s ROI! Leading with empathy encompasses acknowledgement, curiosity and active listening skills, which leads to client/employee retention and engagement, while creating a culture of inclusion and diversity. Each client/company is directed to focus on high-value activities aligning directly with their specific goals to succeed in a rapidly evolving world.   About Beth Taylor, MA, BCC, NCC Executive Leadership Coach, ‘The Empathy Expert’, and Keynote